General Terms and Conditions (AGB)
Status: [insert date]
This document is divided into three parts:
I. Overview - A brief summary of the most important points
II. Detailed terms of use - user-friendly information (points 1-13)
III Legal precision (original text) - The unchanged German original text
I. Overview
Loveworkz helps couples build deeper, healthier relationships. Using tools, exercises and resources, couples can improve communication, strengthen intimacy and manage conflict
Important points at a glance
1. our services: Loveworkz offers evidence-based content developed by experienced psychologists, therapists and psychiatrists. However, the app does not replace personal therapy or professional counseling
2. age restriction: The use of Loveworkz is only permitted from the age of 18
3. binding nature: By using the app or website, you agree to these GTC and our privacy policy
4. data protection: We treat your data in accordance with the GDPR and our privacy policy
5 Paid functions: Some content and functions are subject to a charge and require a subscription that is automatically renewed unless canceled
6. your responsibility: keep your account details correct and secure
II Detailed terms of use
1. introduction
Loveworkz helps couples create deeper, healthier relationships. Through tools, exercises and resources, communication, intimacy, conflict resolution and personal growth are encouraged. Our content is based on professional knowledge from psychologists, therapists and psychiatrists. However, Loveworkz serves only as a supportive tool and does not replace personal therapies or counseling.
By using Loveworkz, you accept these Terms, our Privacy Policy and any other terms that may apply to specific features or services
2. exclusion of therapy and liability
Loveworkz offers valuable insights and tools inspired by professionals, but is not a substitute for direct, personal therapy, medical advice or professional care. Results cannot be guaranteed. Please do not make any significant decisions in your relationship based on these services alone, but seek professional help if necessary
3. access to the services
You must be at least 18 years old and have the legal capacity to enter into this agreement. If you use a shared device, you are responsible for protecting your account and data from unauthorized access
Certain functions require the creation of an account. You undertake to provide correct and up-to-date data and to treat your access data confidentially. All activities under your account are your responsibility
4. subscriptions and payments
Loveworkz offers both free and paid content. Paid subscriptions are billed cyclically (e.g. monthly or annually) and are automatically renewed unless canceled before the renewal date
If you take out a subscription via third-party providers (e.g. app stores), their payment and refund policies apply. You will be notified of any changes to prices or subscription conditions in good time
5 Intellectual property rights
All content, text, graphics, software and materials related to Loveworkz are the property of Thomas Busch - Thommy B. AGC or licensed partners. You are granted a non-exclusive, revocable license for personal, non-commercial use. Any editing, reproduction or reverse engineering without permission is prohibited and may result in legal action
6. data protection and data processing
We process personal data in accordance with the GDPR and other relevant laws. You can find more detailed information in our privacy policy. You have the right to request information about your data, correct it, delete it or restrict its processing. If you have any concerns, please contact our support team directly
7. restrictions on use
You agree to use Loveworkz in accordance with applicable laws and these T&Cs. You are prohibited from uploading harmful, illegal or offensive content, gaining unauthorized access to other accounts or data, or interfering with the services through malware, spam or other harmful actions. Violations may result in your access being blocked or terminated
8. service changes
Loveworkz reserves the right to change, expand or discontinue any content or functionality at any time. Although we wish to minimize downtime, we cannot guarantee permanent availability. Significant changes will be communicated in advance where possible
9. termination
Both the provider and the user can terminate the cooperation at any time. We can block or terminate your account if you violate these GTC or behave unlawfully. In the event of termination, you will lose access to chargeable content and functions; outstanding payments remain due
10. limitations of liability
Loveworkz is provided "as is" without any express or implied warranties. To the extent permitted by law, we exclude all implied warranties, including but not limited to warranties of fitness for a particular purpose. We are not liable for indirect, incidental or consequential damages such as loss of data or business interruption, except in cases of willful misconduct or gross negligence
11 Applicable law
These GTC are subject to the law of the Federal Republic of Germany. To the extent permitted by law, the place of jurisdiction is Stuttgart
12. amendments to these GTC
We are entitled to amend these GTC if necessary. You will be informed of any significant changes in good time. If you continue to use the services after the changes come into effect, you agree to the amended terms and conditions
13. contact information
Thomas Busch - Thommy B. AGC
Cottastrasse 35, 70180 Stuttgart, Germany
Phone: 015253900587
E-mail: info@loveworkz.io
III Legal precision (original text)
General Terms and Conditions
Our GTC are deemed to have been agreed when you use the digital services of our couples counseling app. In particular, they contain your rights and obligations as our client as well as the most important data protection provisions.
§ 1 Scope of application
(1) These General Terms and Conditions (hereinafter referred to as "GTC") apply to all
Contracts for the provision of digital services, in particular in the area of couples counseling
between
Thomas Busch - Thommy B. AGC
Cottastrasse 35
70180 Stuttgart,
(more information in the imprint: (Link Imprint))
(hereinafter referred to as "user", "we", or "us")
and you
(hereinafter referred to as "Partner", "your" or "you").
(2) The GTC apply regardless of whether you are a consumer or an entrepreneur.
(3) You are a "consumer" if you are a natural person who concludes a contract with us for purposes that can predominantly be attributed neither to your commercial nor your independent professional activity.
(4) You are an "entrepreneur" if you are a natural person or if you conclude a contract for a legal entity or a partnership with legal capacity that is acting in the exercise of its commercial or independent professional activity when concluding the contract with us.
(5) These GTC apply to all our platforms. "Platforms" are all our sales and operations channels and services. In particular, these are our websites or apps and our profiles on our partners' websites or apps.
(6) The version of the GTC valid at the time the contract is concluded shall apply. Deviating GTC shall not be accepted. This shall also apply if we have not expressly objected to their inclusion. Something else may apply insofar as something else is stipulated in these GTC in individual cases. If legal texts or documents have been translated into a language other than German, the German legal texts or documents shall be legally binding and therefore applicable - the translated legal texts or documents are solely for the purpose of better understanding.
(7) All agreements made between you and us in connection with a service result in particular from an order or commission and the associated attachments, our confirmation, our acceptance and, if not regulated therein, from these GTC. These GTC shall also apply to subsequent orders or commissions that you place during or after the expiry of the contract term, unless other GTC have been included at this time.
(8) These GTC shall also apply to other contracts concluded between you and us, insofar as no special GTC relating to the other type of contract exist and clauses of these GTC can be applied in terms of content.
§ 2 Scope of services
(1) We provide digital services in the field of couples counseling and couples wellness as well as in the field of family and friends, in particular to create improvements in intimacy, communication and conflict management - we offer you an annual and a monthly package, which you can use free of charge in the first month. We also offer coaching services.
(2) You will receive access to software, online databases, functions, operating systems, documentation and all other components of our software ("Services") in order to use some of our services. You can use the Services via our platforms - in particular via our mobile apps for iOS, Android and all other mobile devices and websites. Our Services are offered in the countries shown on our platforms.
(3) The scope of our performance shall be determined on a case-by-case basis:
- Your order or commission, regardless of which of our platforms you use to place it, in particular in the case of an online order (e.g. the service description as part of the commissioning or ordering process, on the website or app) or in text form (e.g. the order or commission documents including attachments, regardless of whether in paper form or electronically by email)
§ 3 Remuneration and implementation
(1) We receive remuneration for our chargeable services in accordance with:
- your order or the order according to the paragraph on the scope of services
(2) We undertake to provide the contractually owed services carefully and conscientiously. Success - in particular the establishment of a couple relationship - cannot be guaranteed. No medical or therapeutic services are provided.
(3) When carrying out our activities, we are not subject to any instructions with regard to the type of provision of our services, the place of provision of services or the time of provision of services, unless otherwise agreed in writing. When scheduling the working hours, we shall determine these ourselves in such a way that the purpose of the service is effectively achieved. The agreement and coordination of the provision of services with you is carried out for the purpose of increasing efficiency.
(4) We are entitled to engage third parties, in particular as subcontractors, to provide the service.
§ 4 Conclusion of contract
(1) When we present our services on our platforms and third-party platforms (in particular the Android and Apple app stores), we are not making a binding offer to conclude a contract. The presentation is merely a non-binding presentation.
(2) Our offers and cost estimates are subject to change. Cost estimate and quotation errors can be corrected before the order is accepted.
(3) You can place a legally binding order or commission in any way that our platforms offer. In particular, you can submit them as follows:
- By clicking an order or commission button on our platforms, in particular on our websites and apps and our profiles on third-party websites and apps
- By sending us completed order documents via any common communication channel such as e-mail, post, fax or our social media profiles
- By handing over completed order documents to us - for example at our premises, when concluding a contract on your premises, at trade fairs or information or advertising events or on any other occasion
(4) By placing an order, you also agree to these GTC and the data processing in accordance with our privacy policy. If you download the app from third-party platforms (e.g. Apple App Store, Google Play or Amazon Appstore), the contractual terms and conditions and data protection provisions of the respective third-party provider apply insofar as there are overlaps in content - in particular with regard to the terms of payment, the right of withdrawal, the provisions on the user account and registration, the data protection provisions, the End User License Agreement for Licensed Applications (EULA) or the availability of the services.
(5) You are bound to the commissioning or order for a period of 2 weeks after placing the order.
(6) We can confirm the receipt of the submitted order or contract
- by e-mail to the e-mail address you have provided or
- with a letter of confirmation by letter or by handover
confirm. The confirmation does not constitute a binding acceptance of the order or contract, unless acceptance is declared in addition to the confirmation of receipt.
(7) We generally confirm the order or commissioning ourselves. However, a third party may also submit a confirmation on our behalf if you have ordered or commissioned our service on third-party platforms - in particular a third-party website or app - on which we maintain a profile.
(8) A contract between you and us is only concluded when we
- expressly accept the order or your order,
- begin with the provision of services,
- issue an invoice,
- provide the service - in whole or in part - or
- you set up an account on our platforms - whether by registering, transferring your data from a third-party provider or in any other way.
Acceptance can take place at the same time as confirmation.
§ 5 Registration, account
(1) If services on our platforms can also be used without an account, by using our platforms you are already making an offer to conclude a contract for the duration of the use of a platform in accordance with these GTC, which we accept by providing the service. In this case, by using our platforms, you submit an offer to conclude a contract for the duration of the use of a platform in accordance with these GTC, which we accept by providing the service.
(2) If one of our services requires the creation of an account on our platforms, you will receive it by registering
(3) It is mandatory to provide the data requested during registration. You guarantee that they are complete and correct. You can register by entering your data on our platforms
(4) The following requirements apply for registration:
- Consumers are natural persons over the age of 18 with unlimited legal capacity or persons with limited legal capacity who act with the consent of their parents
- Companies as natural persons fulfill the requirements of a consumer
- Entrepreneurs as partnerships or corporations as well as any other corporations, associations or communities have legal capacity and have a representative authorized to represent them. It is not sufficient to specify a PO box.
(5) There is no entitlement to registration. We are entitled to reject a registration. A contractual relationship is established between you and us upon completion of the registration.
(6) When you register, you will receive an account containing all the necessary data for use. You may only use the account yourself; in particular, you may not allow third parties to use the account or transfer the account to third parties (account sharing). The password can be changed at any time. Multiple accounts for one person are not permitted. The account exists until the termination takes effect. If you download the app from third-party platforms (e.g. Apple App Store, Google Play or Amazon Appstore), the contractual terms and conditions and data protection provisions of the respective third-party provider apply insofar as there are overlaps in content - in particular with regard to the terms of payment, the right of withdrawal, the user account and login provisions, the data protection provisions, the End User License Agreement for Licensed Applications (EULA) or the availability of the services.
(7) You are responsible for the content and quality of all information. You ensure that they are correct and complete.
(8) You must not jeopardize the safe operation of our platforms. You must refrain from doing anything that could inconvenience other users of the platforms or that goes beyond the intended use of our platforms. In particular, you are obliged to refrain from the following:
- upload or send files that contain a virus or other malware or carry out other interventions that could impair the functionality or accessibility of the platforms or change or delete content,
- Upload or send any form of advertising, especially e-mail advertising, SMS advertising, chain letters or other harassing content,
- Expose the platforms to excessive load or in any other way disrupt or jeopardize their functioning,
- Use crawlers, spiders, scrapers or other automated mechanisms to access the platforms and collect content without written consent,
- collect or use information such as e-mail addresses or telephone numbers of other users without prior consent,
- to reproduce, make publicly accessible, distribute, edit or use the content of the platforms or third parties in a way that goes beyond the intended use without prior consent from us or the third party.
(9) We are entitled to take any action with regard to your account without giving reasons. In particular, we are entitled to ask you to make a statement, temporarily block the account, issue a warning or permanently block or delete the account. In addition, we expressly reserve the right to assert claims under civil and criminal law. The sanctions do not affect the obligation to pay for services that have already been provided, especially if the service has already been (partially) provided.
(10) If the app was downloaded from third-party platforms, the contractual terms and conditions and data protection provisions of the respective third-party provider may apply with regard to registration and account, insofar as there are overlaps in content.
§ 6 Prices, payment, default, terms of payment, offsetting, right of retention
(1) The following applies to our fee-based services on our platforms: The prices quoted by us are - unless otherwise presented or agreed in individual cases - gross prices including VAT.
(2) Unless otherwise agreed between you and us, our remuneration shall be due after conclusion of the contract and before the respective service is provided. It must be paid within 2 weeks of dispatch of our invoice (invoice date) at the latest. If payment is not made, default of payment shall be deemed to have occurred. In the event of default of payment, we shall be entitled to claim default interest and further damages in accordance with the statutory provisions. The default interest for consumers is 5 percentage points above the base interest rate according to § 288 BGB for the year; for entrepreneurs, the default interest for the year is 9 percentage points above the base interest rate according to § 288 BGB.
(3) We enable you to use various payment services and options. You can use any payment method provided by us for payment, in particular
- to an account specified by us,
- give us a direct debit authorization or SEPA direct debit mandate,
- pay us by EC/Maestro or credit card,
- pay us via a third-party platform (e.g. Apple App Store, Google Play or Amazon Appstore),
- or pay us via a payment service provider specified by us (e.g. PayPal),
in each case if we offer a corresponding payment option. We reserve the right to exclude payment options individually or generally or to add them subsequently.
(4) You use the payment service of a payment service provider by clicking on the button of the payment service provider during the order process. You will be taken to the relevant page of the respective payment service provider. You use the payment service of a third-party platform such as the Apple App Store, Google Play or Amazon Appstore by downloading our app via these platforms. We only provide access to the page of the respective payment service provider or platform, but do not become a contracting party. It is often necessary to enter into a separate contractual relationship with the respective provider in order to use a payment service provider or platform. Their contractual terms, general terms and conditions and data protection provisions apply.
(5) In the case of a direct debit authorization, a SEPA direct debit mandate or payment by EC/Maestro or credit card, we will arrange for your account to be debited at the earliest on the due date. A direct debit authorization is also valid for further orders until revoked.
(6) You are not entitled to set off against our claims unless your counterclaims have been legally established or are undisputed or you assert notices of defects or counterclaims arising from the same contractual relationship.
(7) You may only exercise a right of retention if your counterclaim arises from the same contractual relationship and is undisputed or has been legally established.
(8) If our claim from one or more contracts is not paid on time, we are entitled to commission a debt collection agency (e.g. Creditreform) with further collection. By signing the contract, you agree that we may transmit the necessary data and information to the collection agency for this purpose and that the agency may store and process the data. In particular, your name, address, contract date, invoice number, invoice amount and due date will be transmitted.
(9) If the app was downloaded via a third-party platform (e.g. App Store or Google Play Store), the respective terms and conditions of the third-party provider may apply with regard to payment and payment transactions, insofar as there are overlaps.
§ 7 Term and termination
(1) The term of the contract begins - unless otherwise agreed in writing - with the dispatch of an order or order confirmation by the User to the Partner.
(2) Unless otherwise agreed in writing, the contract shall run for an indefinite period.
(3) In the event of an agreed minimum term, the contract shall be extended indefinitely after expiry of this minimum term if it is not terminated beforehand with one month's notice to the end of the term. After the extension for an indefinite period, the contract can be terminated with one month's notice to the end of the month.
(4) If we terminate the contract for good cause, you are obliged to reimburse us for the costs and remuneration demonstrably incurred up to that point. The services already rendered shall be invoiced on a pro rata basis if this is possible; otherwise a full invoice shall be issued.
(5) Cancellation can be made via your account or by e-mail.
§ 8 Revocation
(1) If you are an entrepreneur within the meaning of § 14 BGB, there is no right of withdrawal. The following applies to consumers:
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The period is fourteen days from the date of conclusion of the contract.
To exercise the right to cancel, you must inform us (Thomas Busch, Cottastrasse 35, 70180 Stuttgart, Tel: 015253900587, E-Mail: info@loveworkz.io) of your decision to cancel this contract by a clear statement (e.g. letter, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the deadline, it is sufficient for you to send the notification before the deadline expires.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from a type of delivery other than the standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will use the same means of payment that you used for the original transaction , unless expressly agreed otherwise with you. There are no fees for this repayment.
If you have requested that the services should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time of your withdrawal compared to the total scope of the contractually agreed services.
Sample withdrawal form
(If you wish to cancel the contract, please complete this form and return it to us).
- To [Thomas Busch, Cottastrasse 35, 70180 Stuttgart, Tel: 015253900587, E-Mail: info@loveworkz.io]:
- I/we (...) hereby revoke the contract concluded by me/us (...) for the provision of the following service (...)
- Ordered on (...) / received on (...)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
- END OF THIS MODEL WITHDRAWAL FORM -
(2) The right of withdrawal does not exist, may expire or be excluded if a case regulated by law, a court decision or another legal reason exists. Sections 312g or 356 BGB in particular may contain corresponding provisions.
- For contracts for services in the areas of accommodation for purposes other than housing, transportation of goods, vehicle rental, delivery of food and beverages or other leisure services, if the contract is for a specific date or period.
(3) In the case of contracts for digital content on non-physical data carriers, the right of withdrawal shall expire as soon as the trader begins to perform the contract after the consumer has expressly consented to this and confirmed his knowledge that he loses his right of withdrawal upon commencement of performance.
(4) In the case of a contract for services, the right of withdrawal shall also expire if the service has been provided in full and performance has only begun after the consumer has given his express consent and confirmed his knowledge that he will lose his right of withdrawal upon full performance of the contract.
(5) If you obtain the app via a third-party provider (e.g. App Store or Google Play Store), the conditions of this platform apply with regard to revocation, as they are the intermediary and your direct contractual partner.
§ 9 Duty to cooperate
(1) You are obliged to support us by providing reasonable cooperation in the provision of contractual services. This includes, for example, the provision of necessary information, data, circumstances, documents, materials or access as well as the prompt issuing of instructions and approvals.
(2) If you are not authorized to inform us or provide us with the items requested in accordance with paragraph 1, this shall constitute a lack of cooperation. You affirm that you are authorized to take the corresponding actions. You shall indemnify us against any claims by third parties that may be asserted against us as a result of a lack of authorization and shall compensate us for any damage incurred as a result, including court and legal costs.
(3) Missing, incomplete or infringing cooperation (e.g. due to incorrect or unusable information) may entitle us to terminate the contract, in particular without affecting our claim to remuneration, insofar as it is a contract with entrepreneurs.
(4) If we incur damage as a result of incorrect cooperation, we may demand compensation. You shall also indemnify us against third-party claims resulting from grossly negligent misconduct.
§ 10 Communication
(1) Communication between the contracting parties generally takes place by email or via your account on our platforms. You agree to receive information via these channels.
(2) You send and receive messages at your own risk. We are not liable for disruptions in Internet networks, server and software problems of third parties or postal and delivery services that are beyond our control.
§ 11 Advertising by third parties
(1) We reserve the right to show you advertisements from third parties on our platforms. We have no influence on their content, reliability or accuracy; only provides the advertising space. The respective advertiser is responsible. If you click on the advertisement or use their services via APIs, the corresponding contractual and data protection provisions of the advertiser apply.
(2) This applies in particular to links to third-party platforms or APIs from third parties. Their terms and conditions, general terms and conditions and data protection provisions then also apply.
§ 12 Technical availability, data, functionality and content
(1) The platforms are generally accessible 24/7, except in cases of force majeure or disruption. Maintenance and security work may lead to temporary unavailability. We make every effort to ensure high availability, but cannot provide any guarantee.
(2) We are not liable for loss of data if this could have been avoided by regular backups on your part.
(3) We may change the functionality, layout and content of our platforms at any time.
(4) We are entitled to block or change all content, including content created by users ("user-generated content").
§ 13 Granting of rights
(1) You undertake not to disseminate any files (texts, images, videos etc.) via our platforms that are unlawful or in breach of these GTC. In particular, you shall respect the rights of third parties (copyrights, trademark rights, patent rights, utility model rights).
(2) You grant us a comprehensive, exclusive, spatially and temporally unlimited right of use to all files required for the provision of services that you upload or transmit to us via our platforms.
(3) These rights include, in particular, use for our own purposes, for the performance of our services and for advertising purposes worldwide and for an unlimited period of time.
(4) If we create files for you, all copyrights and rights of use remain with us.
(5) If the app was obtained from third-party platforms, further GTCs of those providers may apply with regard to the granting of rights.
§ 14 Our rights to our platforms
(1) You acknowledge that platforms and associated applications are database works that are protected pursuant to Sections 4 (2), 87a (1) UrhG. The rights to these are held by us. Applications are protected by copyright pursuant to Sections 69a et seq. of the German Copyright Act (UrhG).
(2) All other elements (trademarks, logos, proprietary notices, etc.) shall remain with us. The removal of such marks is not permitted.
§ 15 Change of services
We reserve the right to discontinue or change access to our platforms and all associated functions, documentation, databases, etc. at any time - temporarily or permanently - insofar as this is legally permissible. This may affect the layout, categories, functions, compatibilities, etc.
§ 16 End User License Agreement (EULA)
(1) We grant you a personal, non-transferable, worldwide, revocable right to use our platforms, apps, software and updates, exclusively for your own use and within the scope of the use of these platforms.
(2) Our digital products are licensed, not sold.
(3) The license does not include any right to edit, translate, reverse engineer or otherwise interfere with the platforms.
(4) Violations are punishable by law and may result in claims for damages.
(5) If the app was obtained via third-party platforms, their terms and conditions shall apply insofar as they overlap.
§ 17 Copyrights
All images, films, texts or other content published on our websites, social media profiles or platforms are protected by copyright or similar rights. Use is only permitted with our written consent.
§ 18 Data protection and data security
(1) We collect personal data for the purpose of fulfilling the contract and due to pre-contractual obligations on the basis of Art. 6 para. 1 b) GDPR.
(2) Data will not be passed on to third parties unless there is a legal obligation or the execution of the contract requires this (e.g. payment provider).
(3) Data will be deleted as soon as the purpose of its processing no longer applies, unless there are statutory retention obligations (e.g. for invoice data § 147 AO).
(4) You have the right to information, portability, erasure and rectification of your personal data as well as the right to restriction or blocking. If you have any questions, you can contact us or make use of administrative/judicial remedies.
(5) If you obtain the app from third-party providers (e.g. app stores), supplementary terms and conditions and data protection provisions of that provider may apply if there are overlaps.
§ 19 Liability and indemnification
(1) In the event of intent or gross negligence and in the event of injury to life, limb or health, the User shall be liable in accordance with the statutory provisions.
(2) In other cases, liability for breach of material contractual obligations shall be limited to the foreseeable, typical damage. Otherwise there is no liability, subject to paragraph 3.
(3) Claims under the Product Liability Act or for injury to life, limb or health shall remain unaffected.
(4) The Partner shall indemnify the User against all third-party claims asserted due to a culpable breach of duty by the Partner, including the costs of legal defense and lawyers.
§ 20 Place of performance, applicable law, contract language and place of jurisdiction
(1) The place of performance is Stuttgart.
(2) German law shall apply; the UN Convention on Contracts for the International Sale of Goods is excluded. If the Partner is a merchant and has its registered office in Germany, the exclusive place of jurisdiction shall be Stuttgart.
(3) The contractual language is German. In case of doubt, the German version shall apply, even in the event of translation discrepancies.
(4) An online dispute resolution platform in accordance with the ODR Regulation and Section 36 VSBG is available at http://ec.europa.eu/consumers/odr. We do not participate in consumer arbitration proceedings.
§ 21 Final provisions
(1) Amendments and supplements to these GTC must be made in writing. We may make changes provided that they do not unreasonably disadvantage you, are not in breach of good faith and you do not object. They shall become effective after a notification period of 2 months if no objection is made.
(2) We may assign this contract to another company, of which we will inform you 1 month in advance. In this case, you have the right to terminate the contract within this month.
(3) Should individual provisions be invalid, the remaining provisions shall remain valid. An invalid clause shall be replaced by a valid clause that comes closest to its economic purpose.
Phone: 015253900587
E-mail: info@loveworkz.io